I. FORMATION AND DEVELOPMENT PROCESS

In recent years, with the growth in bicycle demand of the Vietnamese community living and working in Japan, M2 Company has officially entered the bicycle retail business, creating a completely new shopping style, through providing products and services to consumers.

  • VISION:

Our company aspires to become the No. 1 company providing power-assisted bicycles for Vietnamese people in Japan.

  • MISSION:

With the guiding principle of “Continuously developing for customers” and satisfying customers by creating added values ​​such as providing the best products and services.

  • STRATEGIC GOALS:
  1. Maintain customer satisfaction, loyalty and attachment to M2 Bike; Build M2 Bike into one of the leading companies with the best service quality chosen by customers.
  2. Develop M2 Bike into one of the leading bicycle retailers in Japan.

II. STAFF

With a team of Vietnamese employees working in Japan, we understand the problems that Vietnamese people face. Not only the best products and services, we also want to bring customers the most preferential prices on the market.

III. COMMITMENT

Based on our own internal strength and expanding cooperation with partners, we are committed.

Commitment to partners:

  • Become a strategic partner on the basis of “Cooperation, sustainable development” long-term comprehensive cooperation to promptly bring the latest products and services according to the specific requirements of customers.

Commitment to customers:

– Always satisfy customers with the products and services provided by M2 Bike. Customer satisfaction is a measure of the business’s reputation and effectiveness.

– Product prices are always reasonable and updated accurately and promptly to best serve customers.

– Always listen, analyze and learn from the market. Never be complacent with past successes.

– Always look back at yourself to develop (ethics and professional knowledge). Each employee is a personal brand. Each employee is a goodwill ambassador of M2 Bike to the outside world.

IV. FUTURE GOALS

Continuously reaching out, M2 Bike will expand the Sports Equipment System to provinces and cities nationwide with the criteria of development, efficiency and sustainability. The strong increase in capital, operating model and network as well as human resource quality not only shows the improvement but also is an important mark in M2 Bike’s business activities.